COD charges, or Cash on Delivery charges, are additional fees that may be applied when you choose to pay for your order in cash at the time of delivery. These charges serve to cover the costs associated with
the cash handling process, managing logistics, and providing the convenience of paying upon receipt of
the goods.

Our COD charges for cash on delivery orders are Rs. 99. However, we are pleased to offer free COD on
orders above a total worth of Rs. 1999. We strive to provide flexibility in payment options to cater to our
customers' convenience.

Sure! Here are the various ways you can make a payment to place your order:
1. Bank Deposit: You can deposit the payment in the provided bank account. The bank details will be
automatically sent to you via email once you place the order.
2. UPI Payment: You can make the payment using UPI platforms such as G-Pay, Paytm, Phone Pay, or
Pay Zapp.
3. Credit Card/Debit Card/Net Banking/Wallet: You can use these payment options by clicking on the link
provided in the email sent to you after placing the order.
4. Cash on Delivery: You have the option to pay for your order in cash at the time of delivery.

Please note that as a company we don’t have gpay n paytm number. It’s only scan codes what we get !

For orders below Rs. 999, there is a shipping charge of Rs. 99. However, if your order total is equal to or
exceeds Rs. 999, the shipping is free.

Yes, we provide international shipping. We understand that our customers come from different parts of
the world, and we strive to make our products available to them wherever they may be located. We ship
to various countries across the globe to ensure that our customers can enjoy our products no matter
their geographical location. Please note that international shipping rates and delivery times may vary
depending on the destination country and order items and value. To see if we ship to your specific
country, please reach out to our customer support team for more information.

Yes, we provide GST (Goods and Services Tax) bills. We understand the importance of providing proper
documentation for our customers' purchases. When you place an order with us and provide the
necessary information, we will generate a GST bill for your purchase. This bill will include all relevant
details such as the product or service purchased, the applicable GST rate, and the total amount paid
including GST. The GST bill will serve as proof of your purchase and can be used for accounting and tax
purposes. If you have any specific requirements or questions regarding the GST bill, please reach out to
our customer support team and they will be happy to assist you.
Please ensure to enter your GST Number while placing the order, as it cannot be added or updated
afterward.

If you have forgotten your password, don't worry! Follow these simple steps to reset it:

1 Visit our website (website link) click on "Log in" in the top right corner.
2 Click on "Forgot password?" below the login field.
3 Enter the email address associated with your account and click "Send password reset link."
4 You will receive an email from Shopify with instructions on how to reset your password.
5 Click on the link provided in the email or follow the instructions given.
6 Create a new password for your account.
7 You can now log in to your account using your updated password.

If you encounter any difficulties during this process, please feel free to contact our customer support
team for further assistance.

To use your coupon code, please follow these steps:

1. Add the desired items to your cart on our website.
2. Proceed to the checkout page.
3. Look for the "Coupon Code" field, On the checkout page.
4. Enter your coupon code exactly as it appears (including any capitalization or special characters).
5. Click on the "Apply" button next to the coupon code field.
6. The discount associated with the coupon code will be applied to your order total.
7. Review your order summary to ensure everything is correct, then proceed to checkout and
complete your purchase.

If you are experiencing any issues while applying your coupon code, kindly reach out to our customer
support team for further assistance. They will be more than happy to help you redeem your coupon
successfully.

To use your reward points, please follow these steps:

1. Log in to your account on our website.
2. Add the desired items to your cart and go to the cart page.
3. Proceed to the checkout page.
4 Click on the "Rewards Points" option on bottom left side on website. (Image to be inserted)
5. Check your available points balance.
6 Choose the "Use Points" option at checkout.
7. Confirm the number of points you want to use.
8. The value of your reward points will be deducted from your order total.
Continue with the checkout process and complete your purchase.

If you encounter any issues while using your reward points, please don't hesitate to reach out to our
customer support team. They will be happy to assist you in redeeming your reward points for your
purchase.

If the item you want is currently out of stock, here's what you can do:

1. Check for restock updates: Visit the product page and click on the notify me button, enter your email
address for email notifications to receive updates on when the item will be back in stock. This will help
you stay informed about its availability.

2. Contact customer support: Reach out to our customer support team and inquire about the item's
availability or possible restocking dates. They may be able to provide you with more information or
suggest alternatives that meet your needs.

3. Explore similar products: While waiting for the item to be restocked, consider exploring similar
products or alternative options that may fulfill your requirements. Our customer support team can assist
you in finding suitable substitutes if needed.

Our team is here to assist you and provide alternatives or updates regarding stock availability. Feel free
to contact us for further assistance or information.

To place an order, follow these simple steps:

1. Browse our website and find the item(s) you wish to purchase.
2. Click on the "Add to Cart" button to add the item to your shopping cart.
3. Proceed to the checkout page.
4. Enter your payment billing and shipping information.
5. Review your order summary and make any necessary changes.
6 Complete your payment using our secure payment gateway.
7. You will receive an order confirmation email with the details of your purchase.
8. Sit back and relax while we prepare and ship your order.

If you encounter any issues while placing your order, don't hesitate to reach out to our customer
support team. They will be more than happy to assist you throughout the process.

To track your order, please follow these steps:

1. Locate your tracking link: Once your order has been shipped, you should receive an email or SMS
notification containing a tracking link specific to your order. Look for a message, which will typically
include the tracking information and a clickable tracking link.

2. Click on the tracking link: Open the email or SMS notification and click on the tracking link provided.
This link will direct you to the tracking page on our website.

3. View your order status: You will be able to view the current status and location of your package. The
tracking information may include details such as the estimated delivery date, transit progress, and any
relevant updates about your order's journey.

4. Track the shipment: Continue to monitor the tracking updates provided on the tracking page as your
package makes its way to your designated delivery address.

If you encounter any issues or have further questions regarding tracking your order, please don't
hesitate to contact our customer support team. They will be available to assist you and provide you with
any additional information you may need.

To retrieve your order details, please follow these steps:

1. Check your email: After placing an order, you should receive an order confirmation email. Search your
inbox for an email from our company with the subject line "Order Confirmation" or a similar title.
2. Log in to your account:
 Log in to your Shopify account.
 Click on Orders from the left-hand menu.
 Click on View Order History at the top of the page.
 You will see a list of all your past orders, including the date, time, and status of each order.
 You can filter your order history by date range, status, or customer.
3. Contact customer support: If you are unable to locate your order details by checking your email or
logging into your account, reach out to our customer support team. Provide them with relevant
information such as your name, email address, or order number, and they will gladly assist you in
retrieving your order details.

If you have any further questions or concerns, our customer support team is always available to assist
you.

If you have added the wrong item to your cart and would like to make a change, here are the steps you
can take:

1. Log in to your Crafters Corner account and go to your cart.
2. Find the item you want to change in your cart and select the Item.
3. Make any necessary changes to the item, such as Remove the item by clicking on the remove
icon next to the item.
4. Find the correct item, once you have found the item, click on the "Add to Cart" button to add it
to your cart.
5. If you've made any changes to the item, you may need to update the cart total.
6. Review your cart to make sure everything is correct, and then proceed to checkout if you're
ready to complete your purchase.

If you encounter any difficulties or have any questions while making changes to your cart, our customer
support team will be happy to assist you further.